Thanks to the cellular phone as mobile communication device, Il Village creates a mobile channel that realize Customer Relationship Management.
The solutions are based on direct communication through Text Messages or triggered by Text Messages, that allow joining the addressee where ever they are.
Many companies are not aware how the 'old' technology of Text Messages can be effective in the retention of their customers.
Il Village offers solutions for both sending and receiving Text Messages and Wap Push (FastInfo) or only for sending them (FastInfo Light). The two solutions are completed by reporting tools.
Existing address books can be easily uploaded on both platforms.
Text Messages and Wap push are sold as pre-paid packs that can be monitored by the customer.